Privacy Policy

1. Introduction

Shorted Pty Ltd ("Company", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at shorted.com.au ("Website") and use our services.

We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our Website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services, including:

• Account information (email address, name) when you create an account
• Watchlist and portfolio preferences you configure
• Communication data when you contact us or subscribe to updates
• Feedback and survey responses

2.2 Automatically Collected Information

When you access our Website, we automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• Log data (IP address, access times, pages viewed)
• Usage patterns and interactions with our services
• Cookies and similar tracking technologies (see Section 5 below)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To personalise your experience and remember your preferences
• To send you updates, alerts, and communications you have requested
• To respond to your enquiries and provide customer support
• To analyse usage patterns and improve our Website
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our Website (e.g., hosting, analytics, email services)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential Cookies: Required for the Website to function properly (e.g., authentication, security)
• Preference Cookies: Remember your settings and preferences (e.g., theme, watchlist)
• Analytics Cookies: Help us understand how visitors interact with our Website

You can control cookies through your browser settings. Note that disabling certain cookies may affect Website functionality.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication mechanisms
• Regular security assessments and updates
• Access controls and employee training

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, we will securely delete or anonymise it.

8. Your Rights

Under the Australian Privacy Act, you have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details in Section 11 below.

9. Third-Party Links

Our Website may contain links to third-party websites, including stock exchanges, financial news sites, and social media platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. Your continued use of the Website after such changes constitutes acceptance of the updated policy.